Quality and Governance

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Quality

Saleh Nasser Al Khelaiwi Sons Company Factory for Blocks and Ready-Mix Concrete has a main laboratory, in addition to other laboratories in various regions of Saudi Arabia and at project sites.

These laboratories are equipped with a set of specialized tools for testing and inspection in accordance with the highest standards and are operated by a qualified professional team. Since its establishment, the factory has adhered to fundamental principles to achieve its mission and vision, with quality standing as one of its foremost priorities and concerns.

Quality reflects the values and ethics of our work through the use of the finest and best raw materials. To ensure this, the factory owns its own raw material crusher.

Moreover, the efficiency of the laboratories, inspections, and testing processes within the factory reinforces our commitment to quality in accordance with the best standards that guarantee the excellence of our products. This is overseen by a specialized team possessing the necessary expertise, competence, and professionalism.

ENVIRONMENT & SAFETY

As an extension of the factory’s commitment to quality in its operations, those responsible for production fully recognize the necessity and importance of this vital aspect in industrial and operational processes. The factory has committed itself to complying with all environmental and safety requirements and to promoting awareness among its employees about their importance.

To reinforce this commitment, the factory established an Environment and Safety Department, transforming this dedication into well-defined operational practices and standards aimed at creating a safe and sustainable environment for all employees as well as for customers at their sites. The factory has also obtained all relevant certifications and approvals from the competent authorities, confirming its adherence to these standards.

CUSTOMER SERVICE

Saleh Nasser Al Khelaiwi Sons Company Factory for Blocks and Ready-Mix Concrete places great importance and utmost care on its customers, striving to build strong and lasting relationships with them as part of its competitive excellence strategy aimed at achieving customer loyalty and appreciation.

The factory has implemented a set of systems managed by a specialized team that maintains communication with customers through multiple channels to engage them, meet their needs, and ensure their complete satisfaction.

PERFORMANCE

The Human Resources Department at the factory places great emphasis on performance, work outcomes, and the operational efficiency of its employees. Accordingly, it focuses on transferring knowledge and skills to them, enhancing their job performance, and improving their competencies to increase productivity and achieve comprehensive quality in performance.

The department also works to meet the needs of all other departments in this regard. Training at the factory takes various forms, including in-person training, online training, and on-the-job training, depending on the nature of each program. This commitment reflects one of the key approaches of the Human Resources Department in caring for its employees.

GOVERNANCE

Saleh Nasser Al Khelaiwi Sons Group of Companies adopts a parallel governance system implemented through an integrated framework based on transparency, disclosure, and ownership rights. The Group’s Board of Directors oversees and monitors the operations of all entities, including the factory, and sets strategies and objectives to ensure sustainability.

The Legal Department within the group is responsible for supervising the implementation of the governance system and the activities of the Board.